Partnering with Agencies to lead Design projects in the charity and Energy sectors, to concept, test and launch new validated features for customers across the United Kingdom

Facilitating Design Sprints to concept and test new business ideas, testing new features and providing roadmap direction for new tech & product teams

Shipped several new MVP feature releases to support Dentist growth outreach for Patient Growth programme and leading strategy on usability improvements of Dental Platform features

Working across the business units in Product, Marketing and Customer Service to guide design practice in internal and customer facing experiences

Leading discovery research into design & development of B2B Platform tools and services in a cross functional team in multiple business units to enhance efficiency and usability of interfaces

Store of the Future - Design and Research of user needs and contextual environment. Updating of UI Features App & Interactive Mirror features

Leading redesign of International Nordic Sites through Discovery research, workshops, data analysis, testing and utilising existing design system guidelines

Running moderated and unmoderated testing of online ticket purchase flows using online testing website utilising Usertesting.com to support wider UX checkout improvements

Led UX on projects for Coty Portfolio sites to be responsive web (UX/UI)

Led CMS improvements for Coty CMS Re-Platform (Drupal)

Designed and Tested Components and advocated for Design System usage

Led Project on Data dashboard for Internal Teams to analysis Social Media content engagement and predictions.

Supported Redesign of GoodHouseKeeping Institute responsive web

Running Discovery, Wireframes, Prototyping, stakeholder management

Led projects for MensHealth, MediaOS Re-platform & content strategy for Global alignment

Working with NY Office to improve MediaOS CMS to support international Requirements